Royal9Bet · Back Office

OPERATIONS OVERVIEW

Clarity for every decision.

Financial activity and operational reporting, in one workspace.

Reporting timezone · MYT

Financial activity Daily approved deposits & withdrawals

Workspace priorities

Recent activity Latest loaded transactions in the selected month

Daily financial report

Date	Registered	New Member First Deposit	New Member Total Deposit	Daily Ads	Unique Member Deposit Count	Deposit	Withdraw	Deposit Ticket	Withdraw Ticket	Bonus	Win/Loss	Percentage

UID	Username	Phone	Registered	Bank Accounts	Service Accounts	Actions

Member Code	Username	Status	Phone	Registered	Total In	Total Out	Win/Loss	Actions

New transaction

Create New Transaction

Choose one action to start a new customer transaction.

Search / History

Transaction History

Search and filter existing customer transactions.

SearchDateTypeStatusCustomerAccountOperatorRows

Transaction ID	Date/Time	Type	Customer	Account	Amount	Status	Operator	Remarks	Actions

Showing 0 transactions

Recent Transactions

Transaction ID	Date / Time	Type	Customer	Product	Amount	Status	Operator	Remarks

Open Orders

0

Deposit · Open

0

Withdraw · Open

0

Settled Orders

0

Type Status From To Search

Orders

Order Code	Type	Status	Member	Amount	Product	Game ID	Bonus	Receipt	Submitted / Handled By	Actions
Open Order Management to load orders.

ACCOUNT FLOW

Recorded company bank activity · Malaysia business time (UTC+08:00)

Internal monitoring

Start and end dates are inclusive, from 00:00 on the start date through 23:59:59 on the end date in Malaysia. Current balance is always live, independent of the selected period.

FINANCE

Company bank accounts · balances update only through approved fund operations

Internal fund register

Bank	Account Name	Account Number	Balance	Days Used	Status	Action

Total Sales / In

RM 0.00

Total Out

RM 0.00

Net

RM 0.00

Active Users

0

Registered in Period

0

Total Members

0

Transactions

0

Metric	Value

Customers in Period

0

Total In

RM 0.00

Total Out

RM 0.00

Net

RM 0.00

Customer ID	Username	In	Out	Net	Transactions

In

RM 0.00

Out

RM 0.00

Net

RM 0.00

Transactions

0

Product	In	Out	Net

PRODUCTS

Period movement and reconciliation by configured product

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Product Records

Existing records · server-side search, filters and pagination

Date / Time	Record ID	Transaction ID	Member Code	Username	Product	Type	Amount	Operator	Status	Remarks

Product	Deposit	Withdraw	Bonus	Win/Loss	Percentage	Records

Total Bonus Issued

RM 0.00

Today Bonus

RM 0.00

Approved

0

Pending

0

Cancelled

0

Bonus ID	Date / Time	Member	Promotion	Type	Product	Amount	Status	Issued By	Expiry	Remark
Open Bonus to load records.

Royal Link

0

Active Links

0

Open Orders

0

Promotions

0

Customer Royal Link

Create one private random-token link per member. Blocked members cannot open their portal.

Member	Link	Status	Last Access	Actions

Portal Orders

Blue = Deposit · Red = Withdraw. Deposit receipts are submitted by the customer; Withdraw is handled by the operator.

Member	Type	Amount	Bank	Bonus	Status	Receipt	Actions

Bonus Campaigns

Campaigns customers can pick in PILIH BONUS on a Deposit, and staff can apply to a Deposit order or a Give Bonus. Every rule — schedule, audience, claim time, claim limit, Product / Game and minimum deposit — is enforced on the server. Daily limits reset at 00:00 Malaysia time (UTC+8). A claim counts while its order is pending or approved; a rejected or cancelled order gives the claim back.

Order	Campaign	Bonus	Min Deposit	Product / Game	Schedule (MYT)	Claim Limit	Audience	Royal Link	Status	Claims	Actions

Bonus Claim History

Every campaign claim, kept permanently. Pending and Approved claims use up the member's entitlement; Rejected, Cancelled and Released claims do not.

CampaignMemberStatusClaim Date (MYT)

Claimed (MYT)	Member	Campaign	Limit	Source	Order / Bonus	Deposit	Bonus	Status	Resolved

Rewards / Promotions

Rewards appear in the customer Royal Link PILIH BONUS list while they are Active, published and inside their date window. Global ON offers a promotion to every member with no assignment; Global OFF offers it only to the members you assign. Each member can claim a reward once.

Image	Name	Schedule	Audience	Claims	Royal Link	Status	Actions

Reward Claim History

Every claim recorded from Royal Link. The same claim also shows on the member's profile History.

Claimed	Member	Reward	Source	Order	Status

Name / Username	Role	Status	Created By	Created Date	Last Login	Verified By / At	Actions
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Date/Time	Operator	Action	Record	Details	Previous Value	New Value

Product Reward Review

Review qualifying product-ticket losses with independent reference and customer reward rates. Nothing is credited automatically.

Date FromDate ToCalculation RateCustomer Reward RateSearch Customer

Customers

0

Product Ticket IN

RM 0.00

Product Ticket OUT

RM 0.00

Net Product Result

RM 0.00

Suggested Reward

RM 0.00

Customer Reward

RM 0.00

Customer	Products				Calculation Rate			Manual Review

Bank	Account Name	Account Number	Starting Balance	Current Balance	Status	Show on Royal Link	Action

Products

Active: available. Hidden: unpublished. Maintenance: visible, with new game submissions paused. Existing accounts and records are preserved.

Bank Names

Used for customer bank references. Company-owned accounts are managed separately below.

Transaction Methods

Data

Records are securely synced to the cloud. JSON export remains available as a manual backup.

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Secure Portal

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Dashboard

Clarity for every decision.

Daily financial report

Create New Transaction

Transaction History

ACCOUNT FLOW

FINANCE

PRODUCTS